Crowne Plaza Portland - Lake Oswego, an IHG Hotel

Host who had attended us(can’t remember his name)sorry. Had been very very very nice and understanding of my situation with my service dog and had offered us an alternative route to get in and out of the building safely I can’t express how thankful we are and I will 100% be back at this hotel thank you to all the staff working as well they were all very nice. It honestly made me feel much more at ease to have had this option given to us even tho we aren’t special people we felt super important to them and it made the whole trip much better!

The front desk staff member was very professional and helpful when I asked for help with an issue with my room. I regret that I lost the piece of paper with her name on it (my mistake due to a stressful family situation), but her assistance and professionalism were exceptional. There is a Starbucks on the ground floor, which is nice. Parking seems safe and easy.

The property was able to accommodate our requests (high floor room with view, 2 queen bed room). The room was clean, no smells and it was comfortable. No complaints whatsoever on the rooms themselves.

With leafy grounds and ample parking, the Crowne Plaza Hotel at Lake Oswego is a welcome respite. The staff are affable. A particular shout out to Kat at the front desk, Daniel the hotel bar keep, and Wendy the attentive breafast server. Our room was cleaning, airy, and had comfy beds. The heat laps above the indoor pool and spa tub were a welcomed feature. We thoroughly enjoyed our stay.

It felt clean and comfortable. We enjoyed the pool during the day and the atrium at night. The snack shack was a great bonus for us. Lots of variety. The staff was great as well as our beds. I saw previous feedback about mattresses needing to be replaced and room 403 and 409 both had adequate mattresses. We will be coming back in two weeks!